Robert Smith

I'm Nick Krym

Senior Information Technology Professional

Hello, my name is Nick Krym. I am a seasoned information technology professional with over 25 years of experience in leading IT organizations, developing software products, and implementing mission critical systems to drive revenue, efficiency, and market share. I offer advanced experience in multiple industry verticals including Healthcare, Automotive, Manufacturing, Transportation, and others.

My technical expertise covers software development using various technologies and methodologies, IT operations including building and running 24x7 IT high availability infrastructure, and information security and complacence.

Over past 15 years I have been sharing my expertise by supporting various technology companies ranging from early stage startup to large multinational organization. Feel free to contact me if I could be of any assistance.

Areas of Expertise

Product Management, UX and DX
Large Scale SaaS and COTS Systems
Distributed Teams
System Architecture & Design
Big Data, ETL, Machine Learning, BI
Strategic Planning
Development, QA, & DevOps
System Integration, APIs, Mobile
Budgets & Roadmaps
5 to 150+ Team Leadership
Agile and Waterfall Methodologies
Program Management
Corporate & Startup Culture
IT Infrastructure, Security, DR & BC
Vendor Management

Work Experience

2015 - Present

Change Healthcare

Head of Engineering for Payment Integrity

Lead large distributed engineering team supporting a broad range of internal and customer facing systems. Working with complex business logic operating on the top of extremely large data sets utilizing various technologies ranging from legacy such as Oracle Forms and contemporary tools such as .NET, Java to modern including NoSQL data stores, Scala / Spark, and advanced ML tools and frameworks.

2011 - Present

AssistMed, Inc.

CIO / VP Engineering

Responsible for all aspects of information technology for a medium-sized software company that offers its products and services in the USA and several countries across the globe. Lead a cross-functional highly distributed technology team supporting company strategy, business and product development.

2009 - 2011

PDR Network, LLC

CIO / VP Engineering

As a head of technology for an established player in the Publishing industry led a cross-functional distributed technology team supporting transformation of a traditional publishing organization into a modern digital information provider.

2005 - 2009

Medem, Inc.

CIO, VP of Engineering

Taking an emerging leader in the HealthCare industry to the next level in all aspects of its technology. Rebuilding team, products and data centers, instilling processes and procedures, and building partnerships to support a delivery of services to millions of consumers, large number of physician practices, and a wide range of third party services.

2003 - 2005

Spear Technologies, Inc.

Vice President of Engineering

As a head of technology for leading provider of Enterprise Asset Management software led a successful technology-based turnaround that resulted in significant increase in revenue, dramatic improvement of customer satisfaction, and considerable reduction of development costs.

1999 - 2003

Asera, Inc. - SEEC, Inc.

Sr. Director, Solution Center

As a founding employee of the company built the core engineering team and played a key role in creating the foundations of Asera’s eCommerce platform. Established and led Asera’s Solution Center, organization responsible for implementation of large scale eCommerce systems. Established and lead expert engineering team supporting clients on 24/7 basis. Played a key role in design, development, implementation, and support of systems for marquee clients such as British Petroleum and Juniper Networks.

1996- 1999

Entigo, Inc.

VP Technology and Professional Services

As a founder of the company, built and led its technology organization delivering eCommerce solutions to a variety of Fortune 500 clients. Responsible for the full lifecycle of product development, implementation and support of large scale systems in eCommerce space with focus on B2B operations.

1991 - 1996

Signal Software Corporation, Inc.

VP Technology and Professional Services

Rapidly advancing through the engineering ranks of the organization from a software developer to being in charge of the full scope of technology operations, built and delivered a variety of complex systems and applications for clients in automotive, manufacturing and retail industries.

1983 - 1991

Various Organizations and Positions

Before coming to the USA had a progressive career in engineering, software development, and technical management working primarily the civil engineering industry. Developed a number of software applications with complex algorithms and comprehensive UI. Founded and managed a profitable software development company.



M.S. in Applied Mathematics

Moscow University of Electronic Engineering


M.S. in Civil Engineering

Moscow University of Civil Engineering

Consulting Work

Technology Consulting

Interim CIO/CTO

Technical Due Diligence

IT Vendor Management

Outsourcing Selection and Management


  • Nick is a top-notch technology executive with superb team building skills, great business acumen, and strong grasp on technology. I greatly enjoyed working with Nick and would choose to work again in a heartbeat!

    Joe Parker Entigo, Sales and Business Development
  • I had the pleasure of working for Nick at Asera. He is a seasoned engineering manager with phenomenal people skills.

    Sriram Palghat Asera, Inc., Digital Technologist and Product Development
  • Seasoned people manager, with a bagful of positive people management techniques and very strong execution focus.

    Harshal Deo Asera, Inc., Commerce Growth & Merchant Engagement
  • Nicholas was a positive agent of while at Spear. He was instrumental in the introduction and adoption of a more agile SDLC that yielded quicker development turnaround times without sacrificing quality.

    Dave Heard Spear Technologies, Inc., Senior Software Architect
  • Nick was dedicated and tenacious in moving Spear Technologies from a 2-tier application into an n-tier architecture.

    Reginald Tirona Spear Technologies, Inc., QA Manager - Legal

My Leadership Values

My management skills and leadership approach were formed in a process of delivering products and services to a broad variety of very demanding internal and external clients including large multinational organizations, medium to small sized business, and consumers.

  • Business Needs over Technology: While I believe in elegant technology driven solutions and invest heavily in the architecture, design, and quality, I see technology as a support and facilitator to the business needs.
  • Collaborative Organization: I devote significant efforts to building clear communication channels creating culture of transparency across organization.
  • Coach Management: I practice coach managing techniques in all aspects of the employment lifecycle, linking individuals’ goals to the company objectives and enforcing accountability.
  • Team over Individual: While I invest in hiring high caliber individual contributors and in their personal growth, I value the team synergies over an individual’s potential.
  • Right Tool for the Job: I do not have a bias towards specific technologies or methodologies, instead I practice a systematic analysis when making technology decisions.

Contact Me

Feel free to contact me

  • Address 1730 South El Camino Real, San Mateo, CA 94402
  • Phone (650) 867 - 6641
  • Skype nick.krym
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